A content expert and Star Wars fan, Colleen Jones is the founder of Content Science, an award-winning end-to-end content firm where she has advised or trained hundreds of the world’s leading corporate, nonprofit, and government organizations to become content Jedis. She also is the former head of content at Mailchimp, the bootstrapped marketing platform recognized by Inc. as Company of the Year and acquired by Intuit for $12 billion.
A passionate entrepreneur, Colleen has led Content Science to develop the innovative content intelligence software ContentWRX, publish the niche online magazine Content Science Review, and offer online certifications through Content Science Academy. These products are still empowering brands ranging from American Cancer Society to The Home Depot to Georgia Technology Authority to make content an influential force in accomplishing their goals.
“Focus on progress, not perfection, to reach your goals.”
Colleen shares lessons learned and research insights about content and business in top-rated books such as The Content Advantage and a variety of other publications. Industry professionals and media often cite her work or seek a quote about content or business issues.
Colleen regularly serves in leadership or advisory roles to progressive organizations such as Georgia Center of Digital Excellence. She also invests in or serves as an advisor to several startups in diverse industries ranging from digital asset management to health to entertainment.
As a top instructor on LinkedIn Learning, Colleen reaches millions of subscribers with courses about content strategies and skills. Colleen speaks at conferences and corporate events around the world, from San Francisco to Sydney. She also has earned recognition as a Gold Business Titan by Titan Awards, Content Change Agent by Society of Technical Communication’s Intercom Magazine, a member of Mensa, and one of the Top 50 Most Influential Content Strategists by multiple organizations.
Colleen actively supports causes including gender equity, mental health, environmental responsibility, and fighting digital disinformation.